Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Effective Date: January 1, 2025 | Last Updated: March 15, 2025

Information We Collect

drevalonethyros collects information to provide better digital banking security services. We gather data through various methods when you interact with our platform.

Personal information includes your name, email address, phone number, and billing address. We also collect technical data like IP addresses, browser types, and device information to enhance security measures.

Account information encompasses your login credentials, security preferences, and transaction history. This data helps us maintain secure banking protocols and prevent unauthorized access.

  • Contact details provided during registration
  • Financial information for security verification
  • Communication records with our support team
  • Usage patterns and platform interactions
  • Device characteristics and location data

How We Use Your Information

Your data enables us to deliver comprehensive digital banking security solutions. We process information to verify identities, detect fraud, and maintain system integrity.

Service delivery requires analyzing user behavior patterns to identify potential security threats. Our algorithms examine transaction flows while respecting your privacy boundaries.

  • Processing secure transactions and payments
  • Preventing fraud and unauthorized access
  • Improving security protocols and features
  • Sending important account notifications
  • Complying with Canadian banking regulations
  • Providing customer support and assistance

Information Sharing and Disclosure

drevalonethyros doesn't sell personal information to third parties. We share data only when necessary for service provision or legal compliance.

Trusted partners help us deliver banking security services. These relationships are governed by strict confidentiality agreements and data protection standards.

Legal requirements may compel information disclosure to Canadian authorities. We respond to valid legal requests while protecting user privacy to the fullest extent possible.

  • Service providers who assist with platform operations
  • Financial institutions for transaction processing
  • Legal authorities when required by Canadian law
  • Professional advisors bound by confidentiality
  • Business partners for fraud prevention

Your Privacy Rights Under Canadian Law

Canadian privacy legislation grants you significant control over personal information. The Personal Information Protection and Electronic Documents Act (PIPEDA) establishes your fundamental rights.

You can request access to personal information we hold about you. This includes understanding how your data is collected, used, and shared with others.

  • Access your personal information within 30 days
  • Request corrections to inaccurate data
  • Withdraw consent for certain processing activities
  • Request deletion of unnecessary information
  • File complaints with provincial privacy commissioners
  • Receive information in accessible formats

To exercise these rights, contact our privacy officer at info@drevalonethyros.com. We'll respond within the timeframes required by Canadian law and work to address your concerns promptly.

Data Security and Protection

Protecting your information is central to our digital banking security mission. We employ multiple layers of protection to safeguard personal and financial data.

Encryption protects data both in transit and at rest. Our security team regularly updates protocols to address emerging threats and vulnerabilities.

  • End-to-end encryption for all transactions
  • Multi-factor authentication requirements
  • Regular security audits and penetration testing
  • Employee training on data protection practices
  • Secure data centers with physical access controls
  • Incident response procedures for security breaches

Despite our security measures, no system is completely immune to threats. We maintain comprehensive incident response plans and will notify affected users promptly if breaches occur.

Data Retention and Deletion

We retain personal information only as long as necessary for business purposes and legal compliance. Retention periods vary based on data types and regulatory requirements.

Account information is typically retained for seven years after closure to meet Canadian financial record-keeping requirements. Transaction logs may be kept longer for fraud prevention purposes.

Automated deletion processes remove unnecessary data according to predetermined schedules. You can request earlier deletion of certain information types, subject to legal and operational constraints.

  • Active account data retained during service use
  • Financial records kept for seven years minimum
  • Communication logs deleted after three years
  • Marketing preferences removed upon request
  • Technical logs purged after 24 months

International Data Transfers

Some data processing occurs outside Canada to support global security operations. We ensure adequate protection measures when transferring information internationally.

Cloud infrastructure spans multiple regions to provide redundancy and performance optimization. All international transfers comply with Canadian privacy requirements and include appropriate safeguards.

  • Transfers limited to countries with adequate protection
  • Contractual safeguards with international processors
  • Regular compliance audits of foreign operations
  • Data localization for sensitive information types
  • User notification of significant transfer arrangements

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience and security. These tools help us recognize returning users and detect suspicious activities.

Essential cookies are necessary for platform functionality and security features. Optional cookies improve personalization and help us understand user preferences.

You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality. Our cookie policy provides detailed information about each type we use.

  • Authentication cookies for secure login sessions
  • Security cookies for fraud detection
  • Performance cookies to optimize loading times
  • Analytics cookies for usage understanding
  • Preference cookies for customized experiences

Changes to This Privacy Policy

This privacy policy evolves with changing regulations and business practices. We review and update these terms regularly to ensure continued accuracy and compliance.

Significant changes will be communicated through email notifications and platform announcements. Continued use of our services after policy updates indicates acceptance of revised terms.

  • Annual policy reviews and updates
  • 30-day advance notice for major changes
  • Email notifications to active users
  • Historical versions available upon request
  • Clear summaries of significant modifications

Contact Our Privacy Team

Questions about this privacy policy or your personal information?

Email: info@drevalonethyros.com

Phone: +1 (705) 324-2301

Mail: 1799 Gibbs Rd, Errington, BC V0R 1V0, Canada

Our privacy officer responds to inquiries within 30 days as required by Canadian law.